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Surgical and Nursing standards

Story from nhs.uk

"Surgical and Nursing standards"

About: North Tyneside General Hospital

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Surgical treatment proved faulty and mistakes were made . At no time was the surgeon

prepared to correct errors, which were causing a number of problems in our lives.

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Response from North Tyneside General Hospital 10 years ago
North Tyneside General Hospital

Submitted on 24/04/2013 at 09:36
Published on nhs.uk on 25/04/2013 at 05:15

Dear Sir/Madam

We are sorry that your experience has not met the high standards we expect in our hospitals, however it is very difficult to look into this while you remain anonymous. You describe problems of a very serious nature and we would urge you to contact us so that we can find out some more details and address any issues with you personally.

You can contact me on annie.laverty@northumbria.nhs.uk - please get in touch as soon as possible.

Kind regards

Annie Laverty, Director of Patient Experience

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