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"Went in with expected appendicitis, came out with a cyst on ovary"

About: Leicester Royal Infirmary / Accident and emergency Leicester Royal Infirmary / General surgery

(as the patient),

Went in on Sunday night with expected appendicitis after visiting the doctors on Friday afternoon and being told to wait until the pain got worse. The pain gradually got worse and I attended A&E at 6pm on Sunday night. The nurses and doctors worked really well to ensure I had the right care although one did lose my notes in A&E. I had morphine in A&E then got sent to ward 8 in Balmoral.

I had a ultrasound scan and all the right pain relief on time. I was kept in for an extra night to make sure I was ok and the whole time the staff worked extra hard to make sure I was comfortable and that I was cared for in the correct way. The food was lovely and the doctors consultant and all the nurses ensured my stay was a pleasant one bringing me more medication and food throughout the night with a smile on their face. They worked well as a team and made sure everything was done as quickly as possible.

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Responses

Response from Tiffany Jones, Head of Communications & Engagement, University Hospitals of Leicester NHS Trust 10 years ago
Tiffany Jones
Head of Communications & Engagement,
University Hospitals of Leicester NHS Trust
Submitted on 24/04/2013 at 15:23
Published on Care Opinion at 15:30


Dear Sophielouise

Thank you for leaving feedback about your recent experience in our hospital. The team will be really pleased to read your lovely compliments about the way they cared for you.

We would like to wish you a continued and speedy recovery.

Best wishes,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by sophielouise (the patient)

your welcome, I was really impressed with the care shown and by ward round staff and the consultant Dr hemingway and all the nurses doctors and pharmacist who made sure I was up to date with medication and everything I needed. even in ultrasound the man made jokes and made it less of a daunting/scary experience. I just wanted to leave my comments here as didn't get a chance to say thank you to everyone when I left yesterday morning

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