"Highclere Ward"

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My wife was in one of the rainbow rooms on Highclere Ward for the final few weeks of here life. The quality of care was truly remarkable from all of the staff. The nurses and healthcare assistants were amazingly dedicated, professional and hard working a perfect example of what hospital care should be. Her health was progressively deteriorating to the point where she needed a high level of support which was given with consistent sensitivity and outstanding devotion.

When I received the phone call in the early hours of one morning informing me that she had passed away the call was sensitive and from a nurse we knew well

Please pass on my thanks to the Chief Executive of the Health Service for Berkshire and to the Staff of the hospital for the excellent facilities and incredible care

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Response from Berkshire Healthcare NHS Foundation Trust


Thank you for your posting and your kind comments.Please accept my apologies for the delay in responding. We are pleased to see that your wife's last days were made as comfortable and as dignified as possible. I will share this with staff. I am sure that they will appreciate it greatly.

Yours Sincerely,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 0118 9605027 e mail: trevor.lyalle@berkshire.nhs.uk

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