"Recent hernia repair operation"

About: Stafford Hospital

Anything else?

From my very first contact with Stafford hospital following referral from my GP, my case has been handled efficiently, politely and in a friendly manner. All staff were informative, giving me all of the information required, and answering all of my queries. I firstly required an endoscopy. The staff of this department made every effort to preserve dignity, under testing circumstances. I was then admitted to day surgery where again, staff from orderlies to surgeon and anaesthetist were informative and helpful. In brief, I felt that I was treated very well throughout my dealings with the hospital, and I thank all of the staff for their care and courtesy.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear Tim,

Thank you for taking the time to provide us with this feedback. I am delighted that your experience of our hospital was so positive. Comments like these really do make a difference to our staff who are working very hard to make a difference to the patients in their care.

Kind Regards

Angela Grocott

Head of Patient Experience

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