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My knee replacement was a pleasureable experience

Story from nhs.uk

"My knee replacement was a pleasureable experience"

About: Mount Vernon Hospital Site

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My visit to Mount Vernon for a knee replacement turned into a pleasureable few days away from home where from my initial entrance/admission to discharge was dealt with in a courteous, caring and professional manner

Trinity ward was light, airy and spacious with ample equipment for comfort throughout my stay. The medical staff from the student nurse and carers to the consultant were attentive and caring in everyway. The catering and cleaning staff were friendly and very efficient in carrying out their duties. Food was of good quality with a good selection and served hot to us in the male ward.

Thank you to all the Team at Trinity ward and Mount Vernon Hospital..

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Responses

Response from Mount Vernon Hospital Site 10 years ago
Mount Vernon Hospital Site

Submitted on 03/06/2013 at 17:02
Published on nhs.uk on 04/06/2013 at 03:15

I am really pleased to hear about your positive experience on Trinity ward. All staff on Trinity are committed to providing a high standard of care to all patients so it is always encouraging to hear that our patients’ stay was pleasant. I will most certainly pass your lovely comments on to the team and would like to thank you for taking the time to provide your feedback on the NHS choices website. Kind regards Matron Roya Cole

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