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Small cut, treated badly

Story from nhs.uk

"Small cut, treated badly"

About: Wythenshawe Hospital

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Our 4 year old had a small cut to her face, which needed glueing. We saw 3 nurses, 1 dr and finally 1 nurse who was able to treat what was a very minor injury. This took over 4 hours by which time the cut had begun to heal. To make it worse... the nurse didnt carry out the procedure correctly. She didnt push to wound together, leaving my daughters eye wound open with a high possibility of scarring. I'll certainly drive by Whythenshawe next time on my way to another hospital.

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Responses

Response from Wythenshawe Hospital 10 years ago
Wythenshawe Hospital

Submitted on 25/07/2013 at 10:05
Published on nhs.uk on 26/07/2013 at 04:00

Thank you for taking the time to post your comments on the NHS Choices Website. We apologise for the delay in responding to your comments and are sorry to hear of your concerns regarding your daughter's care at Wythenshawe Hospital. We would like to apologise for your experience and would encourage you to contact the Patient Experience Team at the hospital on 0161 291 5600 or via email address pls@uhsm.nhs.uk or you can talk to Alicia Lucas, the Matron for Patient Experience on 0161 291 2055 or email her at alicia.lucas@uhsm.nhs.uk Kind regards The Patient Experience Team

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