"Very quick and efficient"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital / Trauma and orthopaedics

(as the patient),

From referral to first appointment (with Mr Roach) was very quick and efficient.

Then I was offered surgery (durolane injection) appointment quite soon after. Not sure if this has worked, but been offered a follow-up appointment for 6 weeks time to discuss further.

Oswestry Hospital sent a text and rang before the appointments just to ensure I was still attending which is a very good service.

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Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

Thank you for your feedback. The Trust is committed to listening to patient feedback and improving their experience. The Trust is pleased that you have benefitted from the automatic outpatient appointment reminder service.

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