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Emergency dentist appointment

Posted By ajp

"Emergency dentist appointment"

About: Kent & Canterbury Hospital / Orthodontics

(as the patient),

I had a massive swelling on the left side of my face & was in unreal pain, so i booked an apointment with the emergancy dentist for 19.45. I was told to be there for 19.30 and instead arrived at 19.20.

I filled out a form from reception and was seen by dentist, diagnosed and given tablets all by 1930!

Thank you so much

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 16/04/2013 at 21:34
Published on Care Opinion on 17/04/2013 at 10:49

Thank you so much for providing us with great feedback about our service. I will ensure the department staff are aware, they will be pleased to hear from a satisfied customer. I hope you remain pain- free

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