About: Good Hope Hospital

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Mum remains in the Richard Salt Unit, ward 9. None of the patients can have visitors as the ward has been closed - there is a suspected outbreak of Noro virus (see my previous remarks about handwash, though it is supplied in the wards). As usual, the staff are very helpful (on the phone) but it is unpleasant for the inmates as, for the most part, the elderly patients are immobile, and without visitors, what is there for them to do? They brought mum to the phone so that we could talk.

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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