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Emergency Services

Story from nhs.uk

"Emergency Services"

About: Manchester Royal Infirmary

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I was brought in by ambulance on a Sunday morning suffering from a hernia. The service I received was exceptional. During the course of my 24-hr stay I was seen buy a number of doctors and surgeons, and the care given by the nursing staff was second-to-none. Though there were some long periods of waiting for doctors or other specialists, the attention from the other staff made the wait bearable and I never felt ignored.

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Responses

Response from Manchester University NHS Foundation Trust 10 years ago
Manchester University NHS Foundation Trust

Submitted on 06/08/2013 at 12:14
Published on Care Opinion at 13:46

Thank you for your comments posted on the NHS Choices / Patient Opinion website regarding your care in the Emergency Department. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought the service was exceptional. We can assure you that we have passed on your thoughts to the department and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary 10 years ago
Manchester Royal Infirmary

Submitted on 06/08/2013 at 13:12
Published on nhs.uk on 07/08/2013 at 04:00

Thank you for your comments posted on the NHS Choices / Patient Opinion website regarding your care in the Emergency Department. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to hear that you thought the service was exceptional. I can assure you that we have passed on your thoughts to the department and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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