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Very poor service and extortionate parking charges...

Story from nhs.uk

"Very poor service and extortionate parking charges..."

About: Wythenshawe Hospital

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Left waiting for two and half hours after my appointment time.

Spoken to by security like a naughty child after being advised to inform him that I had exceeded the two hour parking slot due to excessive waiting time.

Hospital increased car parking charges by 22% at the turn of the year.

Would not recommend this hospital to anyone let alone family and friends.

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Responses

Response from Wythenshawe Hospital 10 years ago
Wythenshawe Hospital

Submitted on 17/07/2013 at 10:38
Published on nhs.uk on 18/07/2013 at 04:00

Thank you for taking the time to post your comments on the NHS Choices Website. We apologise for the delay in responding to your comments and are sorry to hear of your concerns regarding services at Wythenshawe Hospital. We would like to apologise for your experience. However, in order to investigate your concerns we would need to know the time and date of the incident. Therefore, we would encourage you to contact the Patient Experience Team at the hospital on 0161 291 5600 or via email address pls@uhsm.nhs.uk or you can talk to Alicia Lucas, the Matron for Patient Experience on 0161 291 2055 or email her at alicia.lucas@uhsm.nhs.uk Kind regards The Patient Experience Department

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