"she listened to all I had to say"

About: The Princess Royal Hospital (Telford)

(as the patient),

My experience was fine, the lady was lovely and took the time to explain everything clearly. But more important – she listened to all I had to say, I felt very comfortable.

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Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for your kind comments regarding the staff involved in your care. I will be happy to share them with the staff concerned.

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