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"Absolutely disgusted"

About: Darent Valley Hospital

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I went in to a&e today, I found the reception staff and assessor extremely rude and as if they didn't even want to help you, as for the doctor that see me was absolutely amazing. Hospital needs to sort the reception staff out.

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Responses

Response from Darent Valley Hospital 11 years ago
Darent Valley Hospital
Submitted on 08/04/2013 at 11:41
Published on nhs.uk on 09/04/2013 at 05:15


We are sorry about the rude manner in which you were addressed by the reception staff and will raise your concerns with the Matron in charge of the department. It is good to see that you were very happy with the doctor who cared after you.

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