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Excellent, efficient service and quick treatment

Story from nhs.uk

"Excellent, efficient service and quick treatment"

About: Leighton Hospital

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My initial phonecall was quickly directed to a triage nurse who dealt competently with me and asked me to attend the eye clinic as soon as possible. On arriving, I was seen by a triage nurse within minutes and a consultant shortly after. He was kind and considerate setting my mind at rest.

The clinic itself had a brisk and efficient feel to it and the time from initial registration to leaving having seen the consultant took less than 60 minutes.

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Responses

Response from Leighton Hospital 11 years ago
Leighton Hospital

Submitted on 10/04/2013 at 11:30
Published on nhs.uk on 11/04/2013 at 05:15

Dear Ms Woof, We are delighted to hear that you were happy with the care that you received within the Eye Care Centre and that the triage service was quick and efficient. We do try very hard to make sure that patients presenting with acute eye problems are seen by the right person at the right time. Your positive feedback will be shared with the Team in the Eye Care Centre. We hope your eye problem is resolving.

Delyth Owen, Matron, Eye Care Centre.

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