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Hospital feedback

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"Hospital feedback"

About: The Royal Victoria Infirmary

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Seen by consultant neurologist, who was abrupt, unsympathetic and basically said it was hysteria. Second opinion consultant from Sunderland royal diagnosed a potentially life threatening illness guillian Barre and I should have been hospitalised as urgently. Instead I had my pain meds taken off me and told to go back to work. Disgraceful.

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Responses

Response from The Royal Victoria Infirmary 11 years ago
The Royal Victoria Infirmary

Submitted on 08/04/2013 at 09:09
Published on nhs.uk on 09/04/2013 at 05:15

Thank you for taking the time to post your comments on NHS Choices website.

We would like to apologise that your experience of the Neurology Department did not meet your expectations. We are extremely concerned about the comments you raise and are very keen to review this in detail but unfortunately as your feedback has been posted anonymously we are unable to investigate or comment on your individual case. It would help us to identify how and when the problems occurred if you could contact Mr. Paul Anderson, Patient Relations Manager or Paula Coulson, Matron Neurosciences on 0191 2336161.

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