"ward 19 disappointing !"

About: Bradford Royal Infirmary

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On the day of my operation i was injected in the area where i was having surgery!! I was told later by nice lady Doctor i should not have been injected in the area where i was having Surgery! After leaving Theatre i was having one to one Care after major surgery when a lady was brought into ward to Die i could hear all her Family very upset as she passed away ! There was only me in that ward with curtains to seperate us! Nurse kept telling me she was sorry. Next day i was taken back to ward 19 where porter fell about laughing saying ward 19 communication! There isnt any! The day after i was returned to ward 19 i asked for dirty sheet changed i was told yes but they were not changed till next day! i was told i would b taken to toilet n shower but i wasnt! i i was left without dinner 1 night , they came to collect dishes which i hadnt had! i was given a sandwich there was nothing else left! same at Bfast next day! My Note wer Lost 3 times!! told on discharge wud get app in post! didnt come! i chased up myself with Consultants Secretary!!!!

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Response from Bradford Royal Infirmary

We are sorry to hear about your experience during your stay in hospital. We always aim to provide a good patient experience and acknowledge on this occasion that things should have been better. Your comments have been passed to the appropriate members of staff. If you feel that you would like to discuss any of these issues with us in person, please contact our confidential Patient Advice and Liaison Service (PALS) on 01274 364021.

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