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helpfulness and courtesy at North Middlesex Hospital

Posted By northmidfan

"helpfulness and courtesy at North Middlesex Hospital"

About: North Middlesex Hospital / Accident and emergency

(as the patient),

I parked at North Mid to visit A&E but I couldn't get a parking ticket and lost £3. 20 in the machine.

But when I explained to staff at reception in A&E what had happened they very courteously took details of my car and reassured me that they would explain to security if I got clamped.

It was a big help and meant I could concentrate on getting the help I needed from A&E.

Thanks a lot, North Mid.

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Responses

Response from North Middlesex Hospital 11 years ago
North Middlesex Hospital

Submitted on 15/04/2013 at 10:41
Published on nhs.uk on 06/01/2014 at 08:01

We at the North Mid strive to put patients’ first in everything we do. Improving the experience of our patients is the number one priority for the hospital and we are pleased to hear that you were happy with the assistance you received from the A&E Team and Security. We will share this feedback with the department concerned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Maxine Malpass, Communications Officer, North Middlesex University Hospital NHS Trust 10 years ago
Maxine Malpass
Communications Officer,
North Middlesex University Hospital NHS Trust

Submitted on 25/04/2013 at 16:29
Published on Care Opinion at 17:32

We at the North Mid strive to put patients’ first in everything we do. Improving the experience of our patients is the number one priority for the hospital and we are pleased to hear that you were happy with the care you received. We will share this feedback with the department concerned

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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