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"Disorganised"

About: Sunderland Royal Hospital

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A nurse said you can`t sit on other patients beds it will spread disease fair enough,but then some sort of medical nurse was sitting on the patients bed,and he had one trouser leg on the bed? The floor was a mess,and you could see blood stains on the floor.

I was baffled by one male nurse when I said I am going for a smoke in the designated area for smokers,he turned round and said these people have got to sleep. What did he want me to do rock them off to sleep "I was Baffled"

On the morning the nurses went round taken blood pressure,and temperature,but they did not ask the other two important questions- has your bowels opened-have you passed water.

I was in distress with my bowels the first time,because I had to do this by hand. My GP said you shouldn`t of had to do that. Then i saw the consultant,and told her about this,and she apologised ,and I replied back thats only a word.

The only person I was very pleased with was the anaesthetist,because i had a concern about this,and i wanted to make her fully aware of my concerns. She replied clearly,and told me exactly what was going to happen,and it did.

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Responses

Response from Sunderland Royal Hospital 10 years ago
Sunderland Royal Hospital
Submitted on 24/04/2013 at 16:50
Published on nhs.uk on 25/04/2013 at 05:15


Thank you for your comments. We are pleased that you considered the anaesthetist took your concerns seriously and that you were pleased with the clear reply. In response to your distressing situation with your bowels, we are sorry that this occured and we would encourage our patients to raise any matters which are bothering them with the staff on duty. Your comment about the nurse sitting on the bed and the condition of the ward has been flagged with the relevant area for further action. If you would like us to investigate the matter further, please contact corporate.affairs@chsft.nhs.uk

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