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Excellent treatment, staff & food

Story from nhs.uk

"Excellent treatment, staff & food"

About: Royal Bournemouth General Hospital

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Throughout my stay of 5 days 2 weeks ago in ward 21 for stents to be inserted I received excellent treatment ,the staff treated me royally and could not be faulted.I was informed throughout regarding my treatment both by the nurses and Doctors to help alleviate any worries on my part.Food was good and the ward was kept very clean all of the time I was in there.Many thanks!

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Responses

Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 11 years ago
Sue Mellor
Patient Experience Lead,
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 02/04/2013 at 08:29
Published on Care Opinion at 09:12

Thank you for taking the time to give us your feedback. We take all feedback very seriously and use it to inform improvements to the services we provide.

Thank you for noting our high standards of care and cleanliness and also that you were kept well informed by the staff.

We do aspire to every department being 10/10

We will share your feedback with the relevant staff who will be delighted.

Please contact our Patient Advice & Liaison Service (PALS) office on 01202 704886 if you wish to discuss your experience further.

Thank you again

Sue

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