Anything else?
Although the treatment of my mother at the hospital has been ok what i have found increasingly frustration is the lack of information regarding the treatment progress to her next of kin.A clear policy should be adopted particularly where elderly patients are concerned that treatment decisions are relayed to the next of kin to keep them fully informed of what progress is being made enabling them to ask questions if required.Sometimes elderly patients either cannot hear what is being said to them or they literally do not understand the jargon that is being used and as a result their relatives are left completely in the dark as to what is happening.
"lack of information"
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton-on-Trent DE13 0RB
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Queen's Hospital, Burton Upon Trent