"A very pleasant first appointment"

About: Community physiotherapy / Dereham physiotherapy clinic

(as the patient),

I am having physiotherapy to my wrist after an attack of pseudogout. A very pleasant first appointment. The experience left me feeling relieved, supported and cared about. I am looking forward to my next session. The staff were friendly, sympathetic and experienced, enjoyed their work and had plenty of time for me. I was listened to very carefully, treated expertly, with gentleness, dignity and consideration. I felt they were very interested in me and in my problems. I was given lots of advice and follow up exercises. Thankyou for this opportunity to provide feedback.

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Response from Alison Tankard, Team Lead MSK Physio, South, Dereham, Norfolk Community Health and Care NHS Trust

I am delighted that you received such a positive experience; my staff greatly appreciate your feedback

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