"Making appointment for x-ray"

Anything else?

Trying to make x-ray appointment by telephone with the department direct number as letter says - either engaged or useless message - (saying can't leave a message) - try again later - whats the point - tried every 10-15minutes 09.00 -15.00 and get engaged or u/s message. Tried main sawitchboard and x-ray secretaries - "very sorry - we are very busy you know!" So whole day wasted and no answer to my query - no complaints process obvious on wbsite and no "manager" available to comment. Oh and by the way X-ray is not even an option on this feedback site so no doubt they dont warrant a complaints process