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Attendance at Stobhill ACH Endoscopy

Posted By Adnil

"Attendance at Stobhill ACH Endoscopy"

About: New Stobhill Hospital (Glasgow)

(as the patient),

I attended Stobhill Endoscopy Unit and the care and attention I received was second to none.

From the minute I arrived the staff at the reception desk were very polite and welcoming. The nursing staff explained everything in detail and allowed plenty time for questions that I may have wanted to ask.

I was introduced to everyone present in the room and told why they were there and didn't feel at all rushed even though this is a very busy service.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 10 years ago
Paul Cannon
Head of Administration, Acute Services Division,
Greater Glasgow & Clyde NHS

Submitted on 05/06/2013 at 16:11
Published on Care Opinion at 16:15

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff at the Endoscopy Department at Stobhill hospital will be delighted to read your very thoughtful remarks.

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