"Referral good but ENT consultant patronising"

About: Telford referral and quality service (TRAQS)

(as the patient),

G. P experience very good.

Referral was very good.

Hospital visit and ENT consultant was disappointing, I will not attend another appointment with the same consultant. I found them to be very patronising.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time to respond to our request for feedback following your recent referral via TRAQS.

I am pleased to hear that your GP and referral experiences were positive but very disappointed to hear of your experience with the consultant. If you would like to discuss this further please do not hesitate to contact me and I will be happy to discuss your concerns in more detail. I can usually be contacted on 01952 580441 Monday to Friday.

Thank you again for taking the time to respond

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful