"Endoscopy Unit"

About: Basildon University Hospital

Anything else?

I visited Basildon Hospital yesterday for an endoscopy. I was anxious about the procedure but the staff couldn't have done more to make me feel relaxed - the doctor supervising the procedure even held my hand during it! I was extremely impressed by the service I received all the way from phoning to make an appointment to having the actual procedure. Thank you to all of the staff in the endoscopy unit.

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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