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Terrible experience and disgraceful service

Story from nhs.uk

"Terrible experience and disgraceful service"

About: Hammersmith Hospital

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Waited for 4 hours to see specialist for my pregnant wife who was experiencing problems.

We were informed by staff and left to wait in a hallway while others waiting for gynaecologist were treated.

I intend to never return to this hospital and seek an alternative place for treatment.

In particular the emergency room and the availability of gynaecological staff for emergencies are a disgrace.

Avoid this place if you are expecting a baby and are in need of professional help.

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Responses

Response from Hammersmith Hospital 11 years ago
Hammersmith Hospital

Submitted on 26/03/2013 at 10:13
Published on nhs.uk on 27/03/2013 at 04:15

Imperial College Healthcare NHS Trust is concerned to read of your experience in A & E at Hammersmith Hospital. It would be important to be able to investigate this situation and we would appreciate it if you could contact our PALS service pals@imperial.nhs.uk to progress this.

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