"A & E department on a saturday afternoon"

About: Chorley & South Ribble Hospital

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My sister took my 76 year old mother to this department in march this year she was in agony with what she was told to be an infected cyst in her groin she was sent home with painkillers and antibiotics and a letter which she had to take to Preston Hospital on monday to the Hot Clinic. Myself and my son took my mother to the clinic on monday where after x rays and examinations she was told that she was going to be put on the emergency list for surgery because the so called infected cyst was in fact a strangulated hernia and blocked bowel. Thanks to Preston hospital she is now recovering.

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Response from Chorley & South Ribble Hospital

Thanks for your comments. We are glad your mother is recovering and wish her well for the future. We have noted your comments about your mother's experience at Chorley and South Ribble Hospital. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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