"Hamilton Treatment Rooms"

About: Douglas Street Community Health Clinic / Phlebotomy

(as the patient),

I was told by my GP practice that they will no longer do routine blood samples and that I now have to go to NHS Hamilton Treatment Rooms for that. Problem is, they don't open as early (1st appointment 8. 40am, as opposed to 8am at GP).

All very inconvenient, as I could call in on the way to work and not have to take time off. Not any more!

Then I discover that they don't do blood pressure checks, which I got at the GP's. I have to make a separate appointment back at my GP's for that. All VERY inconvenient!

Just who is this service set up to cater for?

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Response from Rosemary Lyness, Executive Clinical Director, NHS Lanarkshire

picture of Rosemary Lyness

Dear Resurgam1,

Thank you for telling us about your experience, I am sorry to hear that it was a negative one.

NHS Lanarkshire joined Patient Opinion in May 2013 and we have been responding to submissions since then.

I would like to acknowledge your submission which was posted before we became a member. I would be happy to hear from you again through Patient Opinion or you can go to the “Contact Us” section of the NHS Lanarkshire website to see the other ways to get in touch www.nhslanarkshire.org.uk

I hope any subsequent experiences with NHS Lanarkshire have been more positive.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful