"Lack of information"

About: Perth Royal Infirmary / General Surgery

(as a relative),

My wife was admitted to Perth Royal Infirmary by her Doctor.

First told she had gall stones, then diagnosis revised to lung infection, revised again to blockage in the bowel, revised again to kidney stones but sent for colonoscopy as it had already been booked anyway.

Then revised again to muscle spasm and then sent home (after 11 days in hospital) with a carrybag of painkillers and an assurance that further tests will be booked at Ninewells hospital where they have the necessary equipment.

Still waiting 2 weeks later.

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Response from Tracey Passway, Clinical Governance and Risk Team Leader, Clinical Governance and Risk, NHS Tayside

NHS Tayside thank you for taking the time to raise your concerns. We are very sorry to hear about your wife's experience, and if your wife would like to meet with staff in General Surgery to discuss what you have raised please do contact our Complaints and Feedback Team:

E-mail: complaints.tayside@nhs.net

Freephone number: 0800 0275507

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