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Efficient care at Channel Day Surgery

Posted By Jackie Bills

"Efficient care at Channel Day Surgery"

About: William Harvey Hospital (Ashford) / Pain Management

(as the patient),

This had to be the most helpful, relaxed and totally efficient health treatment I have ever experienced. The entire team headed by Mr Abed were wonderful.

I found it impossible to find any fault of any kind, from the receptionist to the surgeon, and would certainly not have any qualms at all about visiting this ultra clean, friendly and organised unit in the future. Many thanks to you all.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 18/03/2013 at 22:45
Published on Care Opinion on 19/03/2013 at 07:57

Thank you so much for taking the time to provide is with great feedback. I will ensure that staff are aware, the love to hear when we get things right for patients. We are very proud of team at the Channel Day Surgical centre who always provide great care.

I do hope you are recovering well from your procedure.

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