"Excellent service provided to my relative"

About: New Richardson Hospital

Anything else?

I can't speak highly enough of the support provided to my mother-in-law during her stay at the Richardson Hospital. At 91 years of age, she appeared to be becoming increasingly more frail and immobile. She left the Richardson in a state of much improved health and continues to improve. We were also supported in taking her out for the day to attend her grandaugther's wedding.

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Response from New Richardson Hospital

Thank you for providing feedback on your mother-in-law's recent admission to the New Richardson Hospital in Barnard Castle.

I am very pleased to hear that she had a positive experience and that her and her faily are happy with the care she received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful