Anything else?
Elderly lady (80) suffering with Parkinson's and Heart issues. Lady has a home phone number blocking unidentified incoming calls. Hospital calls to cancel appointment, but instead of using their initiative or more basically common sense to find a phone or mobile that can make the call they send a letter that is yet to arrive at the patients address.
Formal complaint to GMC and RCS about ineffective and negligent handing of this patients administration.
They don't care that much.
"To inefficient to care or use initiative to care"
About: Sevenoaks Hospital Sevenoaks Hospital Sevenoaks TN13 3PG
Posted via nhs.uk
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