"From a member of a family perspective"

Anything else?

I'm new when it comes to dealing with the Charring Cross hospital, my brother was admitted last week to the Neurosurgery ward. As a family member I would like to express my gratitude for the manner that staff (all) dealt with my brother and us (family members) in relation to his care and the process that his results were delivered. He is still on the ward, preparing for a long and difficult treatment ahead of him. For us (the family) it is very comforting to know that he is being well cared for.