Anything else?
My partner had been pleased to be given an appointment to see a doctor. After a considerable period waiting for a date to attend hospital, we arrived to find no parking at the hospital no parking in streets nearby & the only car park available on the heath closed for resurfacing. she had been told that there would be a wait involved at the hospital, however what transpired was she was told of a 3.5-4 hour wait ! this is close to insanity.how on earth can any person be expected to wait half a day in a hall without enough seating for all instructed to attend. In addition, the paid for parking bays close by are only available for 2 hour periods before you have to move your vehicle. This must be a demonstrable lack of care & consideration on the part of the hospital for those patients who are required to suffer these conditions. how does a queue become 4 hours long by 9 o'clock. With a wait for the day,is it impossible to arrange a set number of appointments so as not to subject obviously discomfited patients to further significant discomfort & indignity, not to mention the considerable cost of parking if found at all,or 6 bus journeys in total there & back. Whilst understanding the need for queues to manage time & costs there must be a more humane & considerate way of treating your clients. Please. severely challenged by this visit. your normal levels of care by health professionals have been great otherwise thanks.
"appointment for ophthalmology department. 1st..."
About: Royal Free Hospital Royal Free Hospital London NW3 2QG
Posted via nhs.uk
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