"Ward c34- acute medical care"

About: Sunderland Royal Hospital

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The standard of care was unacceptable. Staff showed a complete lack of compassion, with basic needs not being met. In light of all the recent media coverage and prominence of standards and expectations within the NHS, I am appalled that this appears to have bypassed those involved within this ward. Words fail me!!!

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Response from Sunderland Royal Hospital

Thank you for your comment, we would be grateful if you could contact us at corporate.affairs@chsft.nhs.uk with the details of the ward where you stayed so taht we can investigate this further with the relevant staff. We are sorry that your experience of the hospital was poor and would like to ensure that we have looked into why this was the case.

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