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Pre -op

Story from nhs.uk

"Pre -op"

About: Hexham General Hospital

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I had my pre-op at Hexham general hospital last week and I was very nervous about whats about to happen however when I seen the pre-op nurse she was fantastic and put all my nerves at ease she is a credit to the hospital and nothing was too much trouble and she answered all my questions regardless of how stupid or silly they were. All staff I came across were very friendly and would recommend Hexham to anyone .

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Responses

Response from Hexham General Hospital 11 years ago
Hexham General Hospital

Submitted on 11/03/2013 at 16:46
Published on nhs.uk on 12/03/2013 at 04:15

Dear Sir/ Madam

Thank you so much for letting us know about your recent visit to Hexham General Hospital. It is good to hear that you have received the high level of care and personal attention that we would expect from our staff. We know that our staff are a real credit to our organisation and your lovely comments will be passed on to the nurse who took care of you, she will be touched to receive them.

Many thanks again for getting in touch and we wish you all the best for your forthcoming treatment.

Annie Laverty

Director of Patient Experience

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