"whole process only half an hour, lovely change"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital Telford referral and quality service (TRAQS)

(as the patient),

I found the whole experience quick and easy, through from your booking my appointment to the service I received at gobowen. Indeed the whole process at Gobowen took only half an hour, a lovely change from the hours that can be spent in waiting rooms. My only draw back is the 6 weeks wait for my results.

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Response from Patient Advice and Liason Officer, Robert Jones and Agnes Hunt Orthopaedic and District Hospital NHS Trust

Thank you for your compliments. We aim to provide high quality services for all our patients and the Trust is pleased to hear that your experience was so positive.

If you would like the wait for your results looked into, please contact our Patient Advice and Liaison Service (PALS) Office on 01691 404606 or email pals.office@rjah.nhs.uk