"A&E..+ Patterdale ward"

About: West Cumberland Hospital

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I was taken by ambulace to WCH wth suspected heart problems,taken straight into A&E both nurse and doctor were very good i was then transfered to the ward from hell nurses very pleasant and helpfull not impressed by the doctor(s).I was told my chest x ray was clear how he figured this out i dont know as i had not had a chest x ray!

One patient reaked of urine when he left the ogsilary ad to clean the bed thesmell was disgusting the patient inthe oposite bed to me stood up and soiled himself shaking his leg as he did so he then stood in it and got back into bed he again soiled himsef this time the nurses had to take him away and shower him he was then fitted with a nappy,people like this should be on a special ward on thier own.

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Response from West Cumberland Hospital

Dear Malc,

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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