"My husband "

About: Cumberland Centre Derriford Hospital / Accident and emergency

(as a carer),

My husband was taken to Derriford in late dec to A&E. Had an X-Ray on his left leg upper thigh and was admitted to a ward off A&E. He stayed for 3 days and then he came home. He hadnt had his bowels opened for 4 days and was being sick. The lady who gave out the meals told the staff he wasnt eating or drinking properly. They didnt give him any sickness pills or stuff to make him go to the toilet. So consequently in the early hours he was sick all over the bed. I had to strip the bedand turn the mattress on my own. I am 71 years old so not an easy task. I called in my G-P the next day who is excellent. He gave me all the things I needed, he also arrangedf or a Physio to come to our house. Her name is Michelle Langrishe who was a big help getting him back on his feet again. She works for Plymouth Community Healthcare at Cumberland Centre Devonport. My Dr address is Budshead Health Centre Whitleigh

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Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Good afternoon and thank you for contacting Patient Opinion with your comments. I am sorry to read of your husband's recent ill health and that both you and your husband had such a worrying time when he was discharged.

It would be very helpful to have a little more detail regarding your concerns in relation to the inpatient admission at Derriford Hospital and if you would like me to look into any specific concerns with the Ward Manager and Matron of the area, I would be very happy to do so. I can be contacted on 01752 439751 if you would like to speak to me. If I am out of the office, a message can be left with our PALS team on 01752 439884 and if you leave a contact number with the ladies in PALS, I will return your call. I am very pleased to note that you and your husband received good support from your GP and from the Physiotherapist with the Community Healthcare team.

With kind regards


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Response from Wendy Hill, Livewell South West

Thank you for spending the time to feedback about the care your husband recieved from Michelle, in helping your husband get back on to his feet.

I will forward your comments to Michelle who will be delighted to read.

I will also forward your story to your Gp at Budshead Health Centre.

Wishing you and your husband all the very best

Wendy Hill

Patient Experience Manager

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