"Treatment at hospital"

About: St Thomas' Hospital / General surgery

(as the patient),

I had knee replacement surgery and was admitted to the George Perkins ward at St Thomas' as good as they were, they are clearly under-staffed and over subscribed with patients ready to jump in and out of beds. Some of the staff appear to not have a caring bone in their body, that said, others were excellent.

Unfortunately, I'm resigned to the fact I will have a fight on my hands to ensure proper treatment and care is given. I was also diagnosed with DVT and discharged from the hospital with no appropriate medication.

Expect to be rushed in, rushed out and left to work things out on your own.

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Response from St Thomas' Hospital

We are very sorry that you felt the treatment you received was unsatisfactory. Patients with concerns surrounding any aspect of their treatment while in hospital should contact the ward sister or matron. You can also contact our Patient Advice and Liaison Service (PALS) on 020 7188 8801 or email pals@gstt.nhs.uk or leave feedback on our website at www.guysandstthomas.nhs.uk/feedback.

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