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"Appointment"

About: Royal Victoria Hospital (Folkestone) (Folkestone)

Anything else?

Appointment has yet again been cancelled. Only 1 person to see to all patients not good.

Made a wasted journey yet again at the Ear Nose and Throat department.

You wait so long for an appointment not at all pleased.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 08/03/2013 at 19:20
Published on Care Opinion at 19:27


Thank you for providing feedback, and please do accept my apologies for the cancellation. If you would like me to find out the reason for the cancellation please do email me and I will follow this through for you. I can be contacted on Julie.pearce1@nhs.net

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