This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

impressed with referral speed

Posted By Nile973

"impressed with referral speed"

About: Telford referral and quality service (TRAQS)

(as the patient),

To be honest, I haven’t had an appointment with the hospital as of yet, but I was impressed with the speed the letters have come through prior to my conversation on the phone.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 11 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 27/03/2013 at 21:06
Published on Care Opinion on 28/03/2013 at 09:58

Thank you for taking the time to give the TRAQS team feedback following your recent referral.

We aim to contact all patients in a prompt and timely manner and to offer them a Choice of hospital. If we are unable to contact patients by phone we will always contact the patients by letter inviting them to contact the TRAQS team who will discuss their Choice of hospitals with them.

Thank you for taking the time to share your comments, we really appreciate all feedback as it helps us to develop the TRAQS service further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k