"My 98 year old Mum's experience in A & E and AAU..."

About: Watford General Hospital

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My very elderly Mum was admitted to A & E with breathing difficulties. Staff very kind, identified previously unknown heart condition quickly, moved her to AAU. She was very poorly but lots of attention and she is well on the road to recovery. The food served has been, not only nutritious, but very tasty - better than her Care Home she claims! Only slight reservation, she was moved around floors three times which slightly unnerved her but all round, a very good experience. Will be discharged in the next couple of days. I could not complain about her treatment.

Story from NHS Choices

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Response from Watford General Hospital

Thank you for adding your kind words to our NHS Choices page. We're delighted to hear that you and your mum have been so impressed with the professional service and caring nature of our A&E and AAU teams at Watford. Its also great to hear positive feedback about our food too!

Our staff are working hard to provide this personalised service to all of our patients, so they will be delighted to receive your gratitude. All the very best to you both.

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