I recently attended an outpatient department. I was seen quickly and was fully informed by the surgeon.
I was asked to have an assessment for my operation. I was told where to go. I carried my own notes to the assessment.
I was asked to sit in a waiting room and complete a form, The form asked many questions.
The waiting room was very hot, quite unbearable in fact. It was very busy, I had to wait 45 minutes to be seen. The nurse was apologetic. The assessment was very thorough and I felt fully informed when I left. I was able to ask questions and did not feel rushed. The assessment took less time than the wait. If I had been aware of the wait I would have asked to come back another time.
All departments were very clean.
"attending outpatients at Musgrove Park Hospital"
About: Musgrove Park Hospital / General surgery Musgrove Park Hospital General surgery TA1 5DA
Posted by FINN (as ),
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