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service prompt - didn't have time to be nervous!

Posted By Lively773

"service prompt - didn't have time to be nervous!"

About: Sentinel Healthcare Southwest Community Interest Company / Ear, nose and throat service

(as the patient),

I can’t believe how good the service was here today. I was apprehensive before my appointment because I am a student and I’d usually go to a hospital appointment with my mum or dad – your staff made me feel very comfortable and at ease – I didn’t even feel like I was at hospital!

Service was very prompt too, so I didn’t even have the time to get nervous!

I don’t think I could fault the service in any way – keep up the good work!

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Responses

Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare 10 years ago
Neil Parsons
Business Manager , Clinical Assessment and Treatment Services,
Sentinel Healthcare

My role is to oversee the Sentinel services and ensure we provide the very best services to our patients

Submitted on 07/06/2013 at 08:26
Published on Care Opinion at 09:08

Dear Lively773

Thank you for your feedback regarding your experience at our Ear, Nose and Throat service, we aim to provide localised services for patients with professional and helpful staff.

I will share your story with the team, I am sure this feedback will inspire to continue their great work

Many thanks

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