"Still waiting...."

Anything else?

I have been undergoing consultation with the Urology Dept at the QE2 since May 2010. I have had to wait months and months for follow up appointments - the consultant tells me he wants me back in 4-6 weeks and after 6 months I'm still waiting for an appointment. I last saw my consultant on Sept 20th 2012 and was told I would be seen again in 6 weeks. As of today, Feb 26th 2013 I am still waiting for an appointment. Ridiculous.

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Response from Queen Elizabeth Hospital Woolwich

I am very sorry for the time you have been waiting for an appointment. Please call our PALs department who will look into this for you, as an appointment should be given to you in the timeframe requested by your Consultant. PALs will be able to investigate what has happened, help you book an appointment, and/or help you make a formal complaint if you wish to. You can contact them on Tel: 020 8836 4592 Email: pals.qeht@nhs.net

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