"I couldn't get an appointment at Torbay Hospital"

About: Tamar Referral & Appointments Centre

(as the patient),

I was disappointed I couldn't get an appointment straight with Torbay Hospital, as this is where all my notes are.

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Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Shrub305’,

Thank you for sharing your comments about using the TRAC service, I can only apologise that in this instance you were left feeling disappointed. At TRAC we are able to offer you a choice of appointment location, date and time, where possible, I would like to understand a little bit more about your referral to see why you were not offered Torbay Hospital as a choice.

If you would be happy to, you please contact me on 01626 883712 from Monday to Friday from 9am until 5pm or via email on cab.helpdesk@nhs.net.

Best Wishes

Gemma Tremlett

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful