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Caring and professional staff at Channel day surgery unit

Posted By Whitesa

"Caring and professional staff at Channel day surgery unit"

About: William Harvey Hospital (Ashford) / Trauma and orthopaedics

(as the patient),

I came as a Day Case in February 2013 to have Thoracic Joint injections in my lower back.

I really just wanted express my gratitude to all the staff that were working that day, for their care and very professional attitude in general. I really cannot find fault in any way.

I work at the WHH and sometimes you do hear negative comments and sometimes people do not take time for positive ones.

Not only that, my treatment was a great success and I walked out pain free.

Please thank all the team on behalf.

Very many thanks.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 11 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 27/02/2013 at 21:31
Published on Care Opinion on 28/02/2013 at 08:29

Thank you so much for taking the time to feedback your experience. I will make sure that staff receive your feedback, as you are aware, we are always very proud of our staff when they provide fantastic care with kindness and compassion.

I am glad your treatment was successful, hope you continue to be pain-free.

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