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Cannot recommend. St.Marks Harrow doesn't put...

Story from nhs.uk

"Cannot recommend. St.Marks Harrow doesn't put..."

About: St Mark's Hospital (Harrow)

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Needs a culture change. Arrogant staff. Dismissive to patients. Staff do not respect patients, this includes the consultants, doctors and nurses. About 90% of the staff don't really seem to care about patients.

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Responses

Response from St Mark's Hospital 11 years ago
St Mark's Hospital

Submitted on 28/02/2013 at 12:39
Published on nhs.uk on 01/03/2013 at 04:15

We were sorry to learn of your concerns about the culture in St Mark’s Hospital, and can assure you that we expect staff to treat patients in a polite, professional and helpful manner. Your feedback will be passed on to the management team for this area so that they can take appropriate action.

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