"Cannot recommend. St.Marks Harrow doesn't put..."

About: St Mark's Hospital (Harrow)

Anything else?

Needs a culture change. Arrogant staff. Dismissive to patients. Staff do not respect patients, this includes the consultants, doctors and nurses. About 90% of the staff don't really seem to care about patients.

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Story from NHS Choices

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Response from St Mark's Hospital

We were sorry to learn of your concerns about the culture in St Mark’s Hospital, and can assure you that we expect staff to treat patients in a polite, professional and helpful manner. Your feedback will be passed on to the management team for this area so that they can take appropriate action.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful