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Do not be alarmed by Diagnostic Endoscopy

Story from nhs.uk

"Do not be alarmed by Diagnostic Endoscopy"

About: John Radcliffe Hospital

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My pre visit anxiety before my Diagnostic Endoscopy examination was quite unjustified.

Every person introduced themselves with their name and a welcoming smile. Each procedure was carefully explained, painless and with hardly any discomfort - this without any sedation.

As I was wheeled into the recovery Room for a cup of tea and biscuits! My lovely nurse was singing quietly and I said that if I knew the words I would join in. You can get some idea of the atmosphere in the department from this.

This review is written for two reasons - firstly to thank the doctor and his superb team, and secondly to provide reassurance to anyone who visits this department to know that they will be extremely well cared for from every point of view.

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Responses

Response from John Radcliffe Hospital 11 years ago
John Radcliffe Hospital

Submitted on 26/02/2013 at 17:07
Published on nhs.uk on 27/02/2013 at 04:15

Thank you for posting your comments about your visit to the endoscopy department at the John Radcliffe Hospital. We are aware that visiting a hospital can be a daunting experience and we are glad that you felt welcomed and reassured by every member of staff. It is, of course, always reassuring to hear that our staff are epitomising our values of ‘delivering compassionate excellence’ in such a strong and positive manner and we will draw your comments to the attention of the staff who were involved in your care on the day. We hope you continue to progress well.

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